Frequently Asked
Questions
Who is XanGoTM, LLC?
The first company to harness the real power of the exotic Garcinia
mangostana, XanGoTM not only leads the mangosteen-based dietary
supplement market—it created it.
Why does XanGoTM use network marketing to
distribute its product?
The reason can be summed up in one word: action. Network marketing
is the action of bringing an exciting product directly to the people
who need it—faster than any other marketing method. It is the action
of the amazing story of the mangosteen being told to those who need
its benefits. It is the action of an ordinary individual building a
unique, independent business with no risk to personal capital. It is
the action of the purest form of selling, person-to-person selling
that benefits everyone involved.
What are XanGo’sTM corporate goals?
XanGoTM, like its distributors, sets high, achievable
goals. It is their
goal to reach annual sales of $1 billion (U.S.) by 2009—faster than
any other nutritional products network marketing company in history.
Similarly, our charitable goal is to donate $40 million to Operation
Kids by 2009.
Is XanGo prepared for all that growth?
Their sources of Southeast Asian mangosteen can support these growth
projections and goals with plenty to spare. XanGo’sTM strategic
partnership with WILD Flavors ensures that sourcing and production
capabilities will always meet our high standards.
What charities does XanGoTM support?
XanGoTM is thoroughly committed to the health, safety and well-being
of children. Because of this commitment, XanGoTM funnels all
charitable contributions through Operation Kids. For more
information on this worthy cause,
click here.
How can I contact the company?
We encourage anyone with a question, comment or concern, to contact
the independent distributor at the top of this page. You can visits XanGo’sTM
corporate site at:
www.xango.net
Where are the XanGoTM corporate headquarters?
XanGo is headquartered at 3098 W. Executive Park Way, Lehi, Utah,
84043.
Can I visit the XanGo headquarters?
Visitors are welcome during normal business hours, Mon. thru Fri.
between 8 a.m. – 5 p.m.
What countries are open for XanGo business?
XanGoTM currently operates in American Samoa, Australia, Canada,
Guam, Hong Kong, Ireland, Japan, Mexico, New Zealand, Philippines, Puerto Rico,
Trinidad & Tobago, United Kingdom, United
States and Virgin Islands.
What is XanGo™ Juice?
Using the whole fruit of the Garcinia mangostana in a patented
formulation, XanGo™ Juice dietary supplement is the original
mangosteen dietary supplement.
What are xanthones?
While most people know about the antioxidant benefits of vitamins C
and E, far fewer are aware of the incredibly potent antioxidant
power of xanthones. Xanthones are natural chemical substances that
have won high praise from numerous scientists and researchers.
Xanthones have been studied for their medicinal potential, since
they demonstrate a number of pharmaceutical properties.
Why the name “XanGo”?
XanGo derives its name from two words: XAN from xanthones and GO
from mangosteen.
Why hasn’t a mangosteen dietary supplement been
brought to market before XanGo™ Juice?
Many researchers around the world have wondered this same thing. The
mangosteen and its' xanthone-rich pericarp, or rind, have been used
in traditional medicine for thousands of years, and xanthones have
been the subject of extensive positive scientific research. But
until Joe Morton and the other founders of XanGo took the steps
necessary to bring this fruit and its benefits to the world, no one
else had the vision. XanGo is the original, a true category creator.
Is XanGo™ Juice approved by the FDA?
As a dietary supplement, XanGo is considered a food, and does not
therefore require FDA approval. The FDA does not offer opinions on
or approval of dietary supplements. Independent laboratory testing
confirms the safety and purity of all components of XanGo™ Juice.
Where does the mangosteen fruit come from?
Although this exotic fruit can be grown in any location offering a
tropical climate, it is native to Southeast Asia.
Is the harvesting of the mangosteen fruit
environmentally friendly?
Protecting the environment is important to XanGoTM. If only for this
reason, XanGoTM would always use care in harvesting. But there is a
practical reason, as well. It takes many years for the mangosteen
tree to mature and produce fruit. Because of this, it is critical
that the care of the tree and all harvesting techniques meet the
highest of standards.
Is the mangosteen related to the mango?
Except for a similar name, the two fruits are very different. The
mangosteen comes from the rare Garcinia genus of plants.
What are the ingredients in XanGo™ Juice?
The ingredients of XanGoTM are listed in order of quantity in the
formula. The ingredients are: Mangosteen (Garcinia mangostana) from
whole fruit juice, apple fruit juice, pear fruit juice, grape fruit
juice, pear fruit puree, blueberry fruit juice, raspberry fruit
juice, strawberry fruit juice, cranberry fruit juice, cherry fruit
juice, citric acid, natural flavor, pectin, xanthan gum and sodium
benzoate.
Why are there other ingredients besides
mangosteen in XanGo™ Juice?
While the mangosteen pericarp is rich in xanthones, it tastes very
bitter. This bitter flavor can fight with the naturally delicious
pulp inside the fruit. Because of this, additional natural fruit
juices are blended, according to a patented formula, to create
Xango’s™ unique taste.
Is the amount of xanthones per bottle
standardized?
Yes. Because of an exacting process, each bottle of XanGo contains
the same amount of xanthones.
Why does it seem that some bottles have more
pericarp than others?
The pericarp, or rind, of the mangosteen is rich in natural
xanthones. Even when pureed, the pericarp elements remain a solid
suspended in liquid. Every bottle contains the same XanGo formula,
but because settling occurs, some bottles will seem to contain more
solids. Simply shake vigorously before serving.
What is the recommended intake of XanGo™ Juice?
1-3 oz. daily. However, many people choose to vary from this amount,
tailoring consumption to their personal preferences. It is
recommended to take XanGo 3 times a day, before breakfast, lunch and
dinner because the half life of the xanthones are 4 to 6 hours. Most
people drink 1 oz at a time, while others drink up to 3 oz at a
time for serious ailments.
Should I continue taking vitamins and minerals
if I drink XanGo™ Juice regularly?
Absolutely. XanGo contains natural xanthones from the whole fruit of
the mangosteen that are not present in vitamins and minerals, and,
likewise, vitamins and minerals have benefits that may not be
present in XanGo in the amounts wanted.
Is it safe to take XanGo™ Juice with
medications?
We know of no harmful interactions between the XanGo product and any
medication (XanGo™ contains no grapefruit juice). But it is important to be safe, so it’s always best to
consult your physician if you have any questions.
Is XanGo™ Juice safe for senior citizens,
children and lactating and pregnant women?
Yes. XanGo is made from the whole-fruit puree of the mangosteen
fruit. It is similar to eating any common fruit. The only real
difference between mangosteen and other fruits is the high
concentration of beneficial xanthones found in the Garcinia
mangostana. The amount of XanGo consumed may be varied for the body
size of a person and you should always check with a trusted
physician before beginning any new dietary program.
How safe is the production of XanGo™ Juice?
We have a strategic production partnership with WILD Flavors Inc.,
the ISO 9001-certified food-and-beverage-industry giant. Before you
consume XanGoTM it goes through more than 220 quality tests to ensure
it meets the highest standards of cleanliness and quality in the
world.
Is XanGo™ Juice pasteurized or heat processed?
Yes. Government regulations require either pasteurization for the
safety of consumers or a warning label of possible microbial
contamination in products that are not pasteurized. Extensive
research reveals that these processes do not affect the xanthone
content or efficacy in XanGoTM.
Are there any preservatives in XanGo™ Juice?
Sodium benzoate is added to ensure the safety of XanGoTM. Sodium
benzoate carries the GRAS (Generally Recognized As Safe) designation
by the FDA. It is used as an antimicrobial agent in very small
amounts, and is added as part of the world-recognized Good
Manufacturing Practice (GMP) in food and beverage processing.
What is the shelf life of XanGo™ Juice?
While XanGo boasts a shelf life of two years in an unopened bottle,
it is always preferable to check the “Best by” date on the bottom of
each bottle.
What kinds of sugars are used in XanGo™ Juice?
There are no added sugars in XanGo, only naturally occurring
fructose.
Does XanGo™ Juice contain potassium?
The fruits used in formulating XanGoTM contain potassium as a natural
component. Our analysis shows potassium levels at 210mg/100g. This
is about 140mg per 2-oz. serving.
Does XanGo™ Juice contain MSG?
No.
Does XanGo™ Juice contain gluten?
No.
Does XanGo™ Juice contain vitamin K?
No.
Does XanGo™ Juice contain any sulfur?
No.
Does XanGo™ Juice contain any silicates?
No.
What is the pH level of XanGo™ Juice?
3.6.
Can I purchase XanGo™ Juice without being a distributor?
XanGoTM can be purchased without owning a distributorship,
but it is more expensive. Alternatively, you can
register with XanGoTM on this site or by calling us, pay the $35 US
registration fee and then buy XanGo at wholesale pricing directly from XanGo.
Everyone is welcome to do this - you never have to sell a bottle to
get wholesale pricing.
What skills do I need to succeed as a XanGoTM distributor?
The most successful distributors have a desire to achieve and a
positive attitude about the goals they must accomplish to get there.
There is no need for a degree or special licensing to build your
XanGoTM business.
Is it expensive to own an independent
XanGoTM distributorship?
No. The only cost to own your own XanGoTM business is the $35 US
membership fee. This inexpensive fee makes it possible for virtually
anyone to become a XanGoTM distributor.
What do I get when I sign up and pay the
membership fee?
When you become a distributor you begin a partnership with XanGoTM.
Your success is our success, so this partnership is something XanGoTM
invests in heavily. Along with access to corporate meetings and
sponsor support, you will receive a distributor kit containing
several sales tools and support materials to help you get started.
XanGoTM has a well trained and efficient call center with customer
and order entry support at your service. They even have an internet
site with a back office for your convenience in tracking your
business's growth and progress.
How much money can I make as a
XanGoTM distributor?
The beauty of XanGo'sTM form of network marketing is that you
determine, based on your efforts and the volume of your
organization, precisely how much money you will make.
What kind of investment is expected?
Aside from the initial and annual membership fee ($20 US to continue
after year 1), there is no
required investment. However, experience has shown that most
successful distributors purchase one to two cases of XanGoTM
each
month.
What is the Automatic Delivery Program?
XanGo'sTM Automatic Delivery Program (ADP) is a convenient way to
ensure that one or two cases of XanGoTM are delivered to your door
each and every month.
How can I make changes to my ADP?
After becoming a member, you can log into your account to make
changes. Or, you can notify XanGo with a signed ADP change requests by fax at
801-816-8159 or mail at P.O. Box 708670, Sandy, UT 84070. The request must be received by the 12th of the month in order to be
processed for that month.
How does the compensation plan work?
If taken to its full advantage, the XanGoTM compensation plan rewards
distributors weekly, monthly, and quarterly.
How many people can I sponsor?
There is no limit on how many new XanGoTM distributors you can
sponsor. Typically, accomplished distributors personally sponsor
three or more people.
How much is paid out on each order?
50% of the purchase price of each order is paid back to distributors
through the XanGoTM compensation plan. There is no breakage.
What is PowerStart?
PowerStart offers XanGoTM distributors weekly commissions.
What is Unilevel?
Unilevel offers XanGoTM distributors monthly commissions.
What is the Global Bonus?
Global Bonus offers XanGoTM distributors quarterly bonuses
for those who have reached Premier status..