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Frequently Asked Questions

Who is XanGoTM, LLC?
The first company to harness the real power of the exotic Garcinia mangostana, XanGoTM not only leads the mangosteen-based dietary supplement market—it created it.

Why does XanGoTM use network marketing to distribute its product?
The reason can be summed up in one word: action. Network marketing is the action of bringing an exciting product directly to the people who need it—faster than any other marketing method. It is the action of the amazing story of the mangosteen being told to those who need its benefits. It is the action of an ordinary individual building a unique, independent business with no risk to personal capital. It is the action of the purest form of selling, person-to-person selling that benefits everyone involved.

What are XanGo’sTM corporate goals?
XanGoTM, like its distributors, sets high, achievable goals. It is their goal to reach annual sales of $1 billion (U.S.) by 2009—faster than any other nutritional products network marketing company in history. Similarly, our charitable goal is to donate $40 million to Operation Kids by 2009.

Is XanGo prepared for all that growth?
Their sources of Southeast Asian mangosteen can support these growth projections and goals with plenty to spare. XanGo’sTM strategic partnership with WILD Flavors ensures that sourcing and production capabilities will always meet our high standards.

What charities does XanGoTM support?
XanGoTM is thoroughly committed to the health, safety and well-being of children. Because of this commitment, XanGoTM funnels all charitable contributions through Operation Kids. For more information on this worthy cause, click here.

How can I contact the company?
We encourage anyone with a question, comment or concern, to contact the independent distributor at the top of this page. You can visits XanGo’sTM corporate site at: www.xango.net

Where are the XanGoTM corporate headquarters?
XanGo is headquartered at 3098 W. Executive Park Way, Lehi, Utah, 84043.

Can I visit the XanGo headquarters?
Visitors are welcome during normal business hours, Mon. thru Fri. between 8 a.m. – 5 p.m.

What countries are open for XanGo business?
XanGoTM currently operates in American Samoa, Australia, Canada, Guam, Hong Kong, Ireland, Japan, Mexico, New Zealand, Philippines, Puerto Rico, Trinidad & Tobago, United Kingdom, United States and Virgin Islands.

What is XanGo™ Juice?
Using the whole fruit of the Garcinia mangostana in a patented formulation, XanGo™ Juice dietary supplement is the original mangosteen dietary supplement.

What are xanthones?
While most people know about the antioxidant benefits of vitamins C and E, far fewer are aware of the incredibly potent antioxidant power of xanthones. Xanthones are natural chemical substances that have won high praise from numerous scientists and researchers. Xanthones have been studied for their medicinal potential, since they demonstrate a number of pharmaceutical properties.

Why the name “XanGo”?
XanGo derives its name from two words: XAN from xanthones and GO from mangosteen.

Why hasn’t a mangosteen dietary supplement been brought to market before XanGo™ Juice?
Many researchers around the world have wondered this same thing. The mangosteen and its' xanthone-rich pericarp, or rind, have been used in traditional medicine for thousands of years, and xanthones have been the subject of extensive positive scientific research. But until Joe Morton and the other founders of XanGo took the steps necessary to bring this fruit and its benefits to the world, no one else had the vision. XanGo is the original, a true category creator.

Is XanGo™ Juice approved by the FDA?
As a dietary supplement, XanGo is considered a food, and does not therefore require FDA approval. The FDA does not offer opinions on or approval of dietary supplements. Independent laboratory testing confirms the safety and purity of all components of XanGo™ Juice.

Where does the mangosteen fruit come from?
Although this exotic fruit can be grown in any location offering a tropical climate, it is native to Southeast Asia.

Is the harvesting of the mangosteen fruit environmentally friendly?
Protecting the environment is important to XanGoTM. If only for this reason, XanGoTM would always use care in harvesting. But there is a practical reason, as well. It takes many years for the mangosteen tree to mature and produce fruit. Because of this, it is critical that the care of the tree and all harvesting techniques meet the highest of standards.

Is the mangosteen related to the mango?
Except for a similar name, the two fruits are very different. The mangosteen comes from the rare Garcinia genus of plants.

What are the ingredients in XanGo™ Juice?
The ingredients of XanGoTM are listed in order of quantity in the formula. The ingredients are: Mangosteen (Garcinia mangostana) from whole fruit juice, apple fruit juice, pear fruit juice, grape fruit juice, pear fruit puree, blueberry fruit juice, raspberry fruit juice, strawberry fruit juice, cranberry fruit juice, cherry fruit juice, citric acid, natural flavor, pectin, xanthan gum and sodium benzoate.

Why are there other ingredients besides mangosteen in XanGo™ Juice?
While the mangosteen pericarp is rich in xanthones, it tastes very bitter. This bitter flavor can fight with the naturally delicious pulp inside the fruit. Because of this, additional natural fruit juices are blended, according to a patented formula, to create Xango’s™ unique taste.

Is the amount of xanthones per bottle standardized?
Yes. Because of an exacting process, each bottle of XanGo contains the same amount of xanthones.

Why does it seem that some bottles have more pericarp than others?
The pericarp, or rind, of the mangosteen is rich in natural xanthones. Even when pureed, the pericarp elements remain a solid suspended in liquid. Every bottle contains the same XanGo formula, but because settling occurs, some bottles will seem to contain more solids. Simply shake vigorously before serving.

What is the recommended intake of XanGo™ Juice?
1-3 oz. daily. However, many people choose to vary from this amount, tailoring consumption to their personal preferences. It is recommended to take XanGo 3 times a day, before breakfast, lunch and dinner because the half life of the xanthones are 4 to 6 hours. Most people drink 1 oz at a time, while others drink up to 3 oz at a time for serious ailments.

Should I continue taking vitamins and minerals if I drink XanGo™ Juice regularly?
Absolutely. XanGo contains natural xanthones from the whole fruit of the mangosteen that are not present in vitamins and minerals, and, likewise, vitamins and minerals have benefits that may not be present in XanGo in the amounts wanted.

Is it safe to take XanGo™ Juice with medications?
We know of no harmful interactions between the XanGo product and any medication (XanGo™ contains no grapefruit juice). But it is important to be safe, so it’s always best to consult your physician if you have any questions.

Is XanGo™ Juice safe for senior citizens, children and lactating and pregnant women?
Yes. XanGo is made from the whole-fruit puree of the mangosteen fruit. It is similar to eating any common fruit. The only real difference between mangosteen and other fruits is the high concentration of beneficial xanthones found in the Garcinia mangostana. The amount of XanGo consumed may be varied for the body size of a person and you should always check with a trusted physician before beginning any new dietary program.

How safe is the production of XanGo™ Juice?
We have a strategic production partnership with WILD Flavors Inc., the ISO 9001-certified food-and-beverage-industry giant. Before you consume XanGoTM it goes through more than 220 quality tests to ensure it meets the highest standards of cleanliness and quality in the world.

Is XanGo™ Juice pasteurized or heat processed?
Yes. Government regulations require either pasteurization for the safety of consumers or a warning label of possible microbial contamination in products that are not pasteurized. Extensive research reveals that these processes do not affect the xanthone content or efficacy in XanGoTM.

Are there any preservatives in XanGo™ Juice?
Sodium benzoate is added to ensure the safety of XanGoTM. Sodium benzoate carries the GRAS (Generally Recognized As Safe) designation by the FDA. It is used as an antimicrobial agent in very small amounts, and is added as part of the world-recognized Good Manufacturing Practice (GMP) in food and beverage processing.

What is the shelf life of XanGo™ Juice?
While XanGo boasts a shelf life of two years in an unopened bottle, it is always preferable to check the “Best by” date on the bottom of each bottle.

What kinds of sugars are used in XanGo™ Juice?
There are no added sugars in XanGo, only naturally occurring fructose.

Does XanGo™ Juice contain potassium?
The fruits used in formulating XanGoTM contain potassium as a natural component. Our analysis shows potassium levels at 210mg/100g. This is about 140mg per 2-oz. serving.

Does XanGo™ Juice contain MSG?
No.

Does XanGo™ Juice contain gluten?
No.

Does XanGo™ Juice contain vitamin K?
No.

Does XanGo™ Juice contain any sulfur?
No.

Does XanGo™ Juice contain any silicates?
No.

What is the pH level of XanGo™ Juice?
3.6.

Can I purchase XanGo™ Juice without being a distributor?
XanGoTM can be purchased without owning a distributorship, but it is more expensive. Alternatively, you can register with XanGoTM on this site or by calling us, pay the $35 US registration fee and then buy XanGo at wholesale pricing directly from XanGo. Everyone is welcome to do this - you never have to sell a bottle to get wholesale pricing.

What skills do I need to succeed as a XanGoTM distributor?
The most successful distributors have a desire to achieve and a positive attitude about the goals they must accomplish to get there. There is no need for a degree or special licensing to build your XanGoTM business.

Is it expensive to own an independent XanGoTM distributorship?
No. The only cost to own your own XanGoTM business is the $35 US membership fee. This inexpensive fee makes it possible for virtually anyone to become a XanGoTM distributor.

What do I get when I sign up and pay the membership fee?
When you become a distributor you begin a partnership with XanGoTM. Your success is our success, so this partnership is something XanGoTM invests in heavily. Along with access to corporate meetings and sponsor support, you will receive a distributor kit containing several sales tools and support materials to help you get started. XanGoTM has a well trained and efficient call center with customer and order entry support at your service. They even have an internet site with a back office for your convenience in tracking your business's growth and progress.

How much money can I make as a XanGoTM distributor?
The beauty of XanGo'sTM form of network marketing is that you determine, based on your efforts and the volume of your organization, precisely how much money you will make.

What kind of investment is expected?
Aside from the initial and annual membership fee ($20 US to continue after year 1), there is no required investment. However, experience has shown that most successful distributors purchase one to two cases of XanGoTM each month.

What is the Automatic Delivery Program?
XanGo'sTM Automatic Delivery Program (ADP) is a convenient way to ensure that one or two cases of XanGoTM are delivered to your door each and every month.

How can I make changes to my ADP?
After becoming a member, you can log into your account to make changes. Or, you can notify XanGo with a signed ADP change requests by fax at 801-816-8159 or mail at P.O. Box 708670, Sandy, UT 84070. The request must be received by the 12th of the month in order to be processed for that month.

How does the compensation plan work?
If taken to its full advantage, the XanGoTM compensation plan rewards distributors weekly, monthly, and quarterly.

How many people can I sponsor?
There is no limit on how many new XanGoTM distributors you can sponsor. Typically, accomplished distributors personally sponsor three or more people.

How much is paid out on each order?
50% of the purchase price of each order is paid back to distributors through the XanGoTM compensation plan. There is no breakage.

What is PowerStart?
PowerStart offers XanGoTM distributors weekly commissions.

What is Unilevel?
Unilevel offers XanGoTM distributors monthly commissions.

What is the Global Bonus?
Global Bonus offers XanGoTM distributors quarterly bonuses for those who have reached Premier status..